How many years experience do you have in setting up outdoor weddings?

The team at Canberra I Do have been setting up outdoor weddings in nearly every location in Canberra for six years. So you can be confident knowing that we have done many set ups and will ensure your ceremony will look highly impressive.

Do I need to book the site where I would like to have my garden wedding?

Yes, especially if it is on Aspen Island, Old Parliament House Rose Gardens, anywhere around the lake, Lennox Gardens etc.  these sites needs to be booked through the National Capital Authority (NCA).

Are we able to change the outdoor ceremony packages to suit what we want?

Yes, you can. If you like a particular package we can alter it anyway that you would like or we can completely customise a package for you, so you are receiving exactly what you are after.

What do you do if it is raining on the day of our wedding?

We will call you or your fiancee four hours before the commencement of your ceremony to see what location you would like us to set up at, if you have an wet weather location we will set up your products at that destination, if you wish to still go ahead even if it's raining, we will still set up the product, but depending on the weather conditions, some products will not be set up in the rain. Further information is stipulated in our terms and conditions.  No refunds will be given if the set up does not go ahead.

I have some really different ideas in mind for our wedding, are you open to my suggestions?

Definately, we love to do new concepts and are more than happy to meet with you and go through your ideas and implement them if possible.

What payment options do  you have if I decide to book?

We except cash, cheque, money order or electronic transfer. Please use invoice number and brides name for the reference for EFT.

I would like to book a ceremony with Canberra I Do, what do I have to do now?

Please go to the "Request a quote" page and fill out our questionaire, we will then email you a quotation.

How do I confirm my booking and reserve the date for you to set up my wedding?

After receiving a quotation/invoice from us, we require a 40% deposit to confirm the booking.

Is my deposit refundable?

Deposits are only refundable if it is prior to 9 months before you wedding or there are extreme circumstances which the refund may be returned at our discretion.

What happens if it is really windy?

Although most of our products are weighted down, if it becomes extremely windy, Canberra I Do have the right to remove certain products if they may be of danger to yourselves and your guests.

Do you come out and do a site inspection with us?

Yes, we do come out and do a site inspection with you this is usually done a few minutes before your scheduled rehearsal or at another time convenient for you in the two weeks leading up to your wedding.

Do you have a showroom we can come and visit?

Unfortunately we don't require a showroom any longer, all of our photos are placed on our website, but if necessary we are more than happy to meet with you to discuss your day in more detail or you are also welcome to come out and visit one of our wedding set ups on the weekends and meet your decorators and see us in action.

Do you travel interstate?

We may be able to accommodate your wedding out of Canberra if within a 2 hour travel time period. Additional costs will occur and it will depend on availability.